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How documents are signed and shared on WhatsApp

Reviewed July 2026 · Using WhatsApp

Both the employer and the worker sign and receive employment documents right inside WhatsApp. That covers employment contracts, payslips, warnings and termination letters. Each one is legally valid, stored securely, and easy to sign or download. You never have to print a single page.

No app and no printer needed

Everything happens in the WhatsApp chat you already use. There is no separate app to install, no printer to find, and no paperwork to file away.

Which documents can be signed on WhatsApp

| Document | Signed by employer | Signed by worker | Stored by AskMandla |

|---|---|---|---|

| Employment contract | Yes | Yes | Yes |

| Warning or disciplinary letter | Yes | Yes (with the option to add a comment) | Yes |

| Termination letter | Yes | No (acknowledgement only) | Yes |

| Custom uploaded contract | Yes (if the employer uploads it) | Yes (acknowledgement) | Yes |

We use BoldSign, a legally compliant digital signing platform, to send and collect signatures securely through WhatsApp.

How the signing process works

Step 1: We send the document. You get a message such as, "Your employment contract is ready for signing. Tap below to open and review."

Step 2: Tap to open the document. It opens in your browser, with no app needed. You can scroll through and review all the details.

Step 3: Tap to sign. Add your signature or initials on the screen, then confirm your name and the date.

Once both parties have signed, the document is locked and stored.

Where signed documents are stored

Signed documents are saved automatically in AskMandla's secure cloud. You can get to them any time on WhatsApp by sending a message like:

  • "View contract"
  • "Get warning letter"
  • "Show signed documents"

We will send you a link or a copy of the PDF straight away.

Is it legally valid?

Yes. Digital signatures are recognised under the Electronic Communications and Transactions Act (ECTA) in South Africa.

Every signed document records the signer's phone number, name and a timestamp. If needed, it can be submitted to the CCMA or the Department of Employment and Labour.

What if I need to make changes?

Message us on WhatsApp with something like "Edit contract" or "Update hours/salary". We will revise the document, resend it for signing, and save the updated version. You can also upload your own documents for us to store.

In short: paperless, painless, professional

With AskMandla, all your employment documentation happens through WhatsApp:

  • No printing
  • No chasing signatures
  • No filing cabinets

Just sign, store and stay compliant.