Everything with AskMandla happens on WhatsApp. There is no separate app to download and no website to log into. You chat to create and sign contracts, get your monthly payslips, handle leave, upload documents, and ask questions. Both employers and domestic workers use the same WhatsApp chat.
Why WhatsApp
AskMandla was built to work through WhatsApp instead of website logins or app downloads. This means:
- It works on any phone
- It uses very little data
- It is easy to use for both employers and domestic workers
What you can do on WhatsApp
Both employers and domestic workers can:
- Create and sign employment contracts
- Get and review monthly payslips
- Submit or approve leave requests
- Upload sick notes or other documents
- Ask questions about UIF, salary, or legal rights
- Get reminders for payroll or notices
Common things to type
You can move things along by sending a short, clear message:
| What to type | What it does |
|---|---|
| "Payslip" | Get your latest payslip |
| "Contract" | View your signed contract |
| "Leave balance" | Check the leave you have available |
| "Apply for leave" | Start a leave request |
| "Upload sick note" | Send in a medical note |
| "Help" | Reach a person or open the menu |
Keeping your information safe
Anything you share with AskMandla is encrypted while it is being sent, stored securely, and only reachable by authorised users. Your information is not shared with third parties without your permission.
Tips for smooth use
- Save AskMandla as a contact on your phone
- Send clear, direct messages, for example "Apply for leave"
- Reply promptly so the chat does not time out
In short
All AskMandla services work directly on WhatsApp. You do not need any separate app.